Troubleshooting

06/02/25

7 min

No Location Found in Find My Friends: Reasons, Solutions, and Tips

Did your phone tracker in the form of the Find My Friends app let you down?

Did your phone tracker in the form of the Find My Friends app let you down?

When faced with the annoying "Location not found" message, we understand your disappointment. What does no location found mean on Find My Friends and why does it say no location found on Find My Friends? In this article, we will look at the common causes behind this issue and provide a step-by-step guide to troubleshooting your iPhone's settings. 

Why does Find My Friends say no location found, and restore uninterrupted location sharing to always stay informed about where your loved ones are.

Busy street, cloudy weather. The girl holds her head. She can't find her friends in the crowd. There's a phone in her hand.

Reasons

The "Location not found" message in Find My Friends is a signal that your device or your friend's device is currently unable to transmit its coordinates. 

No location found meaning Find My Friends – this means that the application does not receive any location data from a specific person.

To understand what it means when it says no location found on Find My Friends, you need to consider several possible reasons.


Problems with geolocation settings

The most common reason. Make sure that geolocation services are enabled for the Find My app on both devices.

Check if there is a restriction on the use of geolocation by the application in the privacy settings.

No or weak internet connection

Find My Friends requires a stable internet connection to transfer location data. If the connection on one of the devices is poor, the location may not be displayed. 

This explains what it does mean when Find My Friends says no location found.

Location Sharing disabled

The user may have intentionally disabled location sharing in the Find My app. He could also disable sharing specifically for you. 

In this case, what does it mean no location found on Find My Friends is a direct consequence of the user's settings.

Do Not Disturb or Airplane Mode

Activating Do Not Disturb or airplane mode may interfere with the transmission of location data.

The device is turned off or discharged

If the device is turned off or completely discharged, it obviously will not be able to transmit its location. In this case, no location found Find My Friends meaning in this case is very straightforward: the phone is offline.

Problems with the device itself

Rarely, but there are software failures that can interfere with geolocation services.

Phone screen: city map image, location label in the middle, "location not found" signature at the bottom



Understanding these reasons is the first step to solving the problem. Now we can figure out why there is no location found on Find My Friends and move on to finding effective solutions.

Decisions 

Check the internet

Make sure you have a stable Wi-Fi or mobile connection. What does no location found mean Find My Friends? Often, it's just the lack of internet.

Geolocation and Permissions

Check whether geolocation services are enabled and whether permissions have been granted to the app.

Reboot

A simple solution, but often effective. Restart your device.

iOS Update

Install the latest version of iOS to eliminate software errors.

Date and time

Make sure that the time and region are set correctly.

Re-login to iCloud

Log out of iCloud and log in again.

Check the user's settings

Make sure that the user you are looking for has not disabled sharing to their location. Why no location found on Find My Friends? Perhaps he just decided to hide his location.

screenshots from an iPhone's settings: "Location Services" settings and "Share My Location" settings, where the "Share My Location" feature is enabled

If the problem persists after these steps, a deeper diagnosis may be required.  If it says no location found on Find My Friends, don't panic, but go through these points methodically. Why does it say no location found on Find My Friends? Most likely, the answer lies in one of these steps. In most cases, no location found on Find My Friends meaning lies in the usual setup.

Tips

Solving the "Location not found" problem may require patience and consistency. What does no location found on Find My Friends mean? This is a signal that there has been a malfunction somewhere in the system, and the task is to find and fix it. 

No location found iPhone Find My Friends and iPhone Find My Friends no location found - this problem can always be solved.

Contacting Apple Support

  • Gather information

Formulate the problem clearly. Describe what you have already tried, what steps you have taken, and what results you have received. 

Specify the iOS versions on both devices, as well as the device models.

  • Write down the case numbers

If you have contacted Apple support about this issue before, be sure to include the numbers of the previous cases. 

This will allow specialists to get a complete picture of your situation.

Make sure you have your Apple ID account information, including your username and password, at hand.

  • Communication methods

You can contact Apple support through their website, by phone, or schedule a visit to an authorized Apple service center. Choose the most convenient way for you.

screenshot from Apple website: main page of Apple Support with contacts

Using Another Device for Verification

If you have access to another iPhone or iPad, try logging into your iCloud account and checking the app from that device. 


If everything is working fine on the other device

This indicates that the problem is most likely related to your iPhone. In this case, try resetting the network settings.

  1. Settings 

  2. General

  3. Transfer or Reset iPhone

  4. Reset 

  5. Reset Network settings

If the problem persists on another device

This indicates that the problem may be related to your iCloud account or to Apple's servers.

Checking the Status of Apple Servers

  • If the page indicates that there are problems with iCloud or Find My services: You just have to wait for Apple to fix the problem. Usually, Apple promptly solves such problems.

  • If all services are working fine, it means that the problem is most likely related to your device or account.screenshots from iPhone settings: Transfer or Reset iPhone and Reset Network settings. Instructions

Regular Updates and Proper Settings

iOS Updates

Install the latest iOS updates regularly. Updates often include bug fixes and performance improvements that can resolve geolocation issues.

Geolocation Settings

Make sure that geolocation services are enabled for system services. Review your privacy settings to make sure that there are no restrictions on the use of geolocation.

Date and Time

Set the date and time to sync automatically. Incorrect date and time settings can disrupt geolocation services.

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