Tips for Users

04/28/24

9 min

Life 360: Cancel Subscription, Choose An Alternative

We live in the era of digital surveillance and personal data privacy, that is why it is no wonder that many users want to find ways to maintain their autonomy over their information.

Reasons 

We live in the era of digital surveillance and personal data privacy, which is why it is no wonder that many users want to find ways to maintain their autonomy over their information. 

Life 360 is a popular app for family location sharing and safety. Indeed, the app is an ideal space for anyone, even those whose preferences are strange and almost impossible to satisfy. Despite its intended use for keeping loved ones secure, a lot of users want to know how to cancel Life 360 membership. The reasons behind this decision vary but they are important for people. Here are the most common explanations for why some users think about Life 360 Premium cancelation:

  • Privacy Needs: The feature that makes Life 360 so popular – constant location tracking – is also its Achilles' heel for many. Users express discomfort with the invasive nature of continuous location sharing, as they feel it infringes on their personal space and privacy.

  • Lack of Usefulness: Life 360 offers a lot of features for family safety. However, not all users find them useful. That is why they started to seek how to cancel a membership on Life 360.

  • High Costs: This app's subscription prices may be too expensive for some users, especially if they feel the price does not match the quality. This is another reason why people want to cancel their Life 360 subscription.

    the user throws away his smartphone and leaves

There may be many other personal reasons why you do not need to pay for the premium features of the app. If you have such an intention, it is better for you to do it. Below you will understand how to cancel Life 360’s Gold and Platinum plans.

A Guide How to Do It

If you have decided that Life 360 does not meet your needs or expectations and the question "How much is Life 360?" is none of your concern anymore, below is the solution. "How do I cancel Life 360?’" - "Follow our guide", we will answer. Please note that you can only cancel your subscription using the same method in which you activated it.

How to Cancel Subscription on Life 360 on iPhone:

screenshot of Life 360 subscription settings menu on iphone
  1. Open the Settings app: On your iPhone, find and open the Settings app.

  2. Tap your name: At the top of the Settings menu, tap on your name to access your Apple ID.

  3. Subscriptions: Scroll down and select "Subscriptions." This will show you all the subscriptions linked to your Apple ID.

  4. Select Life 360: From the list of subscriptions, find and select Life 360.

  5. Cancel Subscription: After choosing Life 360, you will see an option to cancel the subscription. Tap on it and confirm your decision to cancel.

How to Cancel Life 360 on Andriod:

screenshot of Life 360 subscription settings menu on android
  1. Open Google Play Store: Start by opening the Google Play Store app on your Android device.

  2. Menu: Tap on the menu icon (three horizontal lines) located at the top left corner of the screen.

  3. Subscriptions: In the menu, select "Subscriptions" to view all your current subscriptions.

  4. Select Life 360: Find the app in the list and tap on it.

  5. Cancel Subscription: Tap on "Cancel Subscription" and follow the prompts to confirm your cancellation.

How to Cancel Membership on Life 360 via the Website

screenshot of Life 360 subscription settings menu on their website
  1. Visit the Life 360 Website: Open your web browser and go to the Life 360 website. You may need to log in to access your account.

  2. Account Settings: Navigate to your account settings or profile by clicking on your name or the account icon, usually found in the top right corner of the webpage.

  3. Subscription Settings: Look for the section “Manage Membership”.

  4. Cancel Subscription: Tap a button labeled "Cancel Subscription".

  5. Follow the Prompts: Click on the cancellation link and follow the prompts to complete the cancellation process. You may need to confirm your decision or provide feedback on why you are canceling.

Note: After canceling your subscription, you will still have access to the premium features of Life 360 until the end of your current billing period. Additionally, if you are having difficulty canceling your subscription through these methods, contact Life 360's customer support directly.

Life 360: Why Isn't My Plan Cancelling?

If you have trouble with canceling your plan, there could be several reasons why the process is not going as expected. 

irritated female user looking in her smartphone's screen

1. Cancellation Not Done Correctly

Make sure that you have followed the correct process of how to cancel premium Life 360 based on your device (iPhone, Android) or through the website. Each platform has its own procedure, and missing a step could result in the subscription not being canceled.

2. Delay in Processing Cancellation

Sometimes, there may be a delay in the cancellation process because of server issues or processing times on the part of Life 360 or the platform through which you subscribed (Apple's App Store or Google Play Store). It might take a few hours or even a day for the cancellation to reflect.

3. Subscription Managed by Another Member

If the Life 360 subscription is managed by another member's account, you might not have the necessary permissions to cancel it. In this case, you will need to ask the account holder to cancel the subscription.

4. Technical Glitches or Errors

Technical issues with the Life 360 app, your phone or the app store could prevent the cancellation from being processed. Try restarting your app or device and attempt the cancellation again.

5. Subscription Not Active on Expected Platform

If you subscribed through the Apple App Store or Google Play Store, make sure you are attempting to cancel it through the same platform. Subscriptions managed through one platform cannot be canceled through another (for example, an App Store subscription cannot be canceled through Google Play or the website).

Steps to Take If You Cannot Cancel Your Plan

  • Double-Check Subscription Source: Confirm where you initially subscribed (iOS, Android, Website) and follow the cancellation steps for that platform.

  • Contact Support: If you have followed the correct process and still cannot cancel your plan, contact Life 360's customer support directly for assistance. 

  • Check with Your Bank or Credit Card Company: If you are unable to resolve the issue through Life 360 or the platform used for subscription, you may contact your bank or credit card company. They can sometimes block further charges from Life 360 if you have done everything on your end to cancel the subscription but are still being charged.

If You Want Something New

Now you have the answer to the question ‘How do I cancel my Life 360’s Gold membership and Platinum membership?’. After you have done everything, you may want to find an alternative that suits you completely. Number Tracker could be such an application.

screenshot of the Number Tracker main page

Enhanced Privacy Features

Privacy issues are the most common reason why people want to know how to cancel accounts on Life 360. Number Tracker takes these concerns seriously and implements enhanced privacy features that give users full control over what they share and with whom. The app allows for on-demand location sharing. This means users can choose when to share their location and for how long.

User-Friendly Interface and Reliability

Ease of use is another reason why users prefer Number Tracker. The application has a user-friendly interface that makes it simple to use its features. If you are trying to locate a family member or set up a geofenced area, Number Tracker simplifies these tasks with an intuitive design. 

This ease of use is combined with the app's reliability. Users can count on Number Tracker for their location tracking needs without any problem.

Customizable Alerts and Notifications

Number Tracker offers customizable alerts and notifications. This feature allows users to receive alerts for specific events, e.g., when a family member arrives at or leaves a specific location. This is convenient and enhances the safety and security aspects of the app.

Responsive Customer Support

Switching from Life 360, users might wonder about the support they will receive. Number Tracker respects customer satisfaction, and its customer support assists users with any questions or issues. 

How to Make the Switch

If you want to delete Life 360 and try Number Tracker, here is a quick guide to get started:

  1. Complete the Cancellation: Make sure you have followed the steps to cancel Life 360 gold membership or any subscription you have. 

  2. Download Number Tracker: Visit the App Store or Google Play to download Number Tracker. Installation is quick and easy.

  3. Set Up Your Account: Follow the on-screen instructions to set up your new account. You can add family members or friends in the circles and customize who can see your location and when.

  4. Check Your Settings: Set up geofencing, and alerts and decide on your privacy levels.

  5. Enjoy the App: With everything set up, start using Number Tracker.

Important: Do not be afraid to try something new. Your decision can help you gain confidence in the future and in the safety of your loved ones.


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